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What are the delivery charges?
Postage and packing costs 9,00 zł. and is by recorded delivery.

Is there a limit to the number of letters on a name label ?
There is no limit, but the more the letters the smaller the font will be. So Tomek Nowak will have a larger font type than Katarzyna Napiorkowska. However, for woven tapes the font size is fixed and longer names will mean a longer tape.

How quickly can I receive my order?
Printed iron-on and sew-on name tapes are despatched within 48 hours after receipt of payment.

If I am not satisfied with my purchase can I return it?
We accept returns if there is product quality issue

Do stick-on name labels lose colour after many washings in the dishwasher?
No. The colours remain fast even after many washings

Can you remove stick-on labels?
No. We do not advise to remove and reuse stick-on labels as their backing surface will not re-adhere properly

How do you prepare the surface of an article ?
The surface should be clean (not greasy) and dry. The smoother the surface the better the stick-on label with adhere.

How do you iron-on printed iron-on tapes?
All instructions concerning the use of our products are available in the folder Instructions as well as on the pack of every product ordered.

Why do I have to pay the whole amount before receving the product I ordered ?
Nearly all the products in our shop are produced to order, which is why we have to receive payment first.

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